I don't see any file attached to your initial message. The easiest solution is to use a web service such as wetransfer, dropbox ...
As the name of the forum suggests it, this is not a customer service website, even though we strive on solving your problems.
The first step would be to contact the customer service of your reseller.
In most of the cases, this would solve your problem
So to summarize regarding your list:
a) let's consider this as the beginning of answering your questions
b) once we have the logs we will gladly take a look at them
c) Could you please describe more your integration? Apparently you have both an eBee and another drone.
Did you try to use Sequoia on the eBee after upgrading it to 1.4.1 ? Do you still see the problem?