Seeking FTP credentials

[escaper01]

Hi there!
I’m working on this university project, and I need to install sphinix, but I need the FTP credentials in order to execute this command:

echo "deb ftp://<myuser>:<mypassword>@ftp2.parrot.biz/deb/ $(lsb_release -cs)/" | sudo tee /etc/apt/sources.list.d/apt.parrot.biz.list
$ curl -fsSL ftp://<myuser>:<mypassword>@ftp2.parrot.biz/gpg | sudo apt-key add -
$ echo 'Dir::Bin::Methods::ftp "ftp";' | sudo tee /etc/apt/apt.conf.d/99sphinx-ftp
$ sudo apt update

How can I get these credentials since I don’t have the drone?
Thanks in advance.

[ocrave]

Hello,

<myuser> and <mypassword> are credentials provided by Parrot. To request credentials, please send an email to developer(at)parrot.com with a comprehensive description of your project.

[escaper01]

Hi @ocrave
Unfortunately, that’s what I did.
I have been waiting 3 days, but still no response.
Is there any other customer service email I can email them
or any other way to do contact them
Best regards

[arneme]

Did you eventually get an answer (and access)? I emailed them yesterday and was wondering how long I should expect it to take before I get an answer